Connect your business
Internet, phones and private networks for your own sites.Businesses connecting their people, locations and equipment.
Sound familiar?
- Internet and phones are split across suppliers, with no clear owner when something breaks.
- Branches need a private path back to shared systems.
- Your IT team needs another network engineer for a move, expansion or difficult fault.
How it works
Start with your sites
Tell us the addresses, people, existing services and equipment involved. We qualify the connections and identify any migration constraints.
Choose the services
Use nbn internet and voice for your offices, private connectivity between sites, or transit and colocation for your own network.
Agree the design
Your order records the handoffs, equipment, charges and responsibilities. Your authorised contacts deal directly with Underlay for support.
Plan the move
Agree the installation, number ports, testing and cutover with your technical contact. Keep existing services until the migration plan says they can end.
Build around the work you do
The same service catalogue, matched to your sites and technical requirements.
An office
nbn internet for the site, with hosted phones or SIP trunks for the system you already run.
Several sites
Private connections between branches and shared systems, with routing, internet breakout and any encryption agreed in the design.
Your own network
Transit, colocation and handoffs for organisations running their own routers, ASN and address resources.
A change or migration
Engineering help to plan and implement changes, with scope, validation and rollback agreed before work starts.
Your people call us.
Buying for your own business does not make you a reseller. We support your authorised contacts and coordinate faults with the access network and other suppliers involved in your service.
What you'll use
- nbn connectivitynbn across access technologies, subject to address and product qualification; delivered at Layer 2 or terminated by us at Layer 3.
- IP transitFull-table IPv4 and IPv6 transit from AS152590, handed off in Sydney.
- Private connectivityLayer 2 and L3VPN connections between your sites, your racks and our network.
- ColocationSpace for your equipment next to the network: shared colocation, or quarter to full racks built to design.
- Network engineeringArchitecture, BGP, migrations and troubleshooting, when you need another engineer.
- VoiceHosted PBX, SIP trunks, and numbers with porting for your business or your customers, with white-label options for resellers.
What stays with you
- Your authorised contacts and approval of changes
- Your devices, local network and internal users unless additional work is agreed
- Site access, accurate service addresses and any specialised equipment requirements
Questions
Do we need to become a telco?
No. Buying services for your own use does not make you a reseller. If you plan to supply other customers, tell us so the order uses the right customer relationship.
Do we need an ASN or our own IP range?
Not for ordinary nbn internet or hosted voice. Transit requires your own ASN and authorised prefixes. Private networks and BYOIP use the addressing agreed in your design.
Can our IT provider work with you?
Yes. Nominate them as an authorised technical contact. We agree who can request changes and keep billing and technical responsibilities clear.
When can we get support?
Emergency Underlay network faults can be reported 24/7. Ordinary requests and individual service faults are handled 9–5 Sydney time, Monday to Friday, excluding NSW public holidays.
Buying for your own use is covered by our business terms. The service catalogue also supports resellers, whose customer and frontline responsibilities are covered by the wholesale agreement.
Talk to an engineer
Email or call, and an engineer picks it up.